J.J. Richards strives for Excellence in Customer Service. Our customers have our commitment that the waste will be collected, when specified, as specified. To achieve Excellence in Customer Service, J.J. Richards aims to establish and maintain close, productive working relationships with our customers.

This is essential to:

• Accurately determine service provision requirements
• Rectify problems in a timely manner
• Assist in the constant evaluation and evolution of services to maintain community amenity
  and service efficiency

Throughout our history we have established ourselves as leaders in customer service in the waste management industry. We are dedicated to maintaining this position into the future.